HealthLeaders Media June 29, 2022
CHRISTUS Health is looking to make a difference beyond the hospital walls by using technology to understand the social determinants of health and lived experiences of both patients and employees.
KEY TAKEAWAYS
CHRISTUS Health is using a data analytics platform to survey staff and patients in Texas, Louisiana, New Mexico, and Arkansas, as part of a CMS-mandated program conducted every three years.
The health system has received some 6,000 results so far, double what was expected.
Survey results are used to identify underserved communities, as well as the barriers and challenges that make them underserved, and drive programs aimed at improving access and outcomes.
As system vice president of community benefit, health equity, diversity, and inclusion at CHRISTUS Health, an...
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