Healthcare IT Today November 27, 2020
While the vast majority of orders are placed correctly, typically 99.9%, the remaining 0.1% can do a lot of harm if they’re wrong. Aware of this issue, researchers at Brigham and Women’s Hospital decided to dig into these problematic orders, particularly those directed to the wrong patients.
As part of a quality improvement program aimed at improving patient safety, Brigham saw to it that the EHR included headshots for participating patients. This built on smaller-scale studies looking at how patient photos could decrease wrong patient order entry.
To conduct the study, researchers worked in the Emergency Department, which, given how common multitasking is there, has a higher rate of errors than other departments of the hospital. The study involved looking...
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