Using Health IT for Care Coordination: Insights From Six Medicare Accountable Care Organizations

OIG May, 2019
Daniel R. Levinson Inspector General

Key Takeaway

The six accountable care organizations we visited have used health IT tools to better coordinate care for their patients. However, the promise of seamless integration and coordination across providers and care settings has not yet been
realized.

What OIG Found

Overall, health information technology (health IT) tools have enabled the six Medicare accountable care organizations
(ACOs) we visited to better coordinate patient care. (An ACO is a network of doctors, hospitals, or other healthcare
providers that come together voluntarily to coordinate high-quality care for their patients.) ACOs that used a single
electronic health record (EHR) system across their provider networks were able to share data in real time, enhancing providers’ ability to coordinate care. A small number of ACOs had access to...

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