ICD10monitor November 30, 2022
One facility recently found that failing to get an estimate to a patient in timely fashion created more than a few headaches.
This past January, immediately after the good-faith price estimate requirement for hospitals went into effect, one of my clients received a call from a patient late on a Friday to schedule a procedure for the following Wednesday.
The patient was not using insurance to pay for the service. My client provided the patient with a good-faith estimate (GFE), as the No Surprises Act (NSA) requires when a visit is scheduled at least three business days out and the patient won’t be using insurance – but the GFE was not provided until later on Wednesday, after the procedure was...