Health Payer Intelligence January 15, 2021
Kelsey Waddill

The payer will expand its existing virtual care service as an alternative to in-person care, extending the policy into new states in 2021.

In an effort to encourage virtual care and primary care services utilization, UnitedHealthcare is expanding its virtual care policies so that more members can have access to virtual care visits as an alternative to in-person visits.

“The UnitedHealthcare Virtual Primary Care service and updated policy helps expand the use of virtual care from delivering care to people who are sick, to now also focusing on preventing and detecting disease before it starts and, if needed, helping people more conveniently manage certain chronic conditions,” said Anne Docimo, MD, chief medical officer, UnitedHealthcare.

“As more people and care providers...

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