Healthcare IT News August 8, 2019
The voice-activated technology enables patients to interact with the health system through their smart speakers, allowing them to ask for wellness information, seek referrals or look for urgent care.
In what it says is one of the most comprehensive deployments of conversational AI so far in the country, UCHealth has launched a new virtual assistant meant to help patients find care, services and health information.
WHY IT MATTERS
The technology, called Livi, is available via the Amazon Alexa smart speaker, and enables patients to communicate with UCHealth across the organization.
The Colorado health system says the broader functionality of the application, which was developed in collaboration with AI startup avaamo, makes it more inclusive than other provider-deployed virtual assistants designed for...