HealthLeaders Media April 8, 2022
New study raises questions about when telehealth is best used as a substitute for in-person care and when telehealth is best used to complement in-person care.
KEY TAKEAWAYS
– In April and May 2020, in-person outpatient mental health visits decreased by about half compared to the same months before the pandemic.
– Telehealth visits quickly led to recovery in outpatient mental health utilization. In April 2020, the combination of in-person and telehealth visits was 10.4% higher than average monthly visits in the same month before the pandemic.
– From March to December 2020, the number of average monthly outpatient mental health visits decreased by 10.6% for bipolar disorders, 8.5% for schizophrenia and psychotic disorders, and 8.2% for depressive disorders.
Early...