Becker's Healthcare May 4, 2023
Giles Bruce

When patients are admitted to the emergency room at Albuquerque, N.M.-based Lovelace Medical Center, they have their intakes done by nurses who aren’t in the same room — or even building.

Virtual nurses pop on TV screens to help complete medication history and allergy forms as well as compliance-based protocols for things like sepsis, freeing up in-person nurses to focus more on actual patient care.

“We see the possibilities for this technology to be far and wide,” Marty Bonick, president and CEO of the hospital’s parent system, Nashville, Tenn.-based Ardent Health Services, told Becker’s. “In terms of our ability to improve quality, improve safety, and prevent falls, infections, pressure ulcers — all of these things can be done when we...

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