Knowledge@Wharton October 15, 2019
Wharton’s Mark Pauly and Drexel’s Robert Field discuss the launch of Walmart Health and whether the strategy will benefit the company.
Pushing deeper into the high-risk business of health services, Walmart has opened its first standalone primary care clinic in suburban Atlanta. Walmart Health, which has a separate entrance adjacent to the Dallas, Georgia, supercenter, offers what the company describes as transparent pricing for an array of services including dental, lab tests, X-rays, hearing, optical and mental health counseling.
Walmart already operates 19 clinics across Georgia, Texas and South Carolina that are more limited in scope, but the pilot Walmart Health signals a bigger commitment by the world’s largest retailer to capture a share of the $1.3...
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