MedPage Today September 22, 2020
Michael Kirsch, MD

— Patients are as frustrated as physicians

I have written, or more accurately ranted, about electronic medical records (EMR) systems throughout this blog. While the systems have clearly improved since their mandatory introduction into the medical universe, they have still not delivered on many of their promises.

Of course, EMR has brought tremendous advantages to the medical profession, and we are all grateful for the technology. But this progress has exacted a cost. Many of them are clumsy to utilize. When the technology breaks down or freezes, the office becomes paralyzed. The systems are vulnerable to hackers who can exploit personal medical data or demand ransomware. Many of the computerized notes are so filled with pre-populated fluff carried over from...

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