Healthcare Finance News September 25, 2019
Behavioral health is as much a part of the social determinants as where and how consumers live.
Behavioral issues, which reflect a person’s mental well-being, can cause otherwise healthy, employed consumers to visit their physician numerous times or to see multiple doctors, without any apparent results, according to Eric Hamborg, co-founder and chief commercial officer for MOBE, a company that offers guidance to these heavy utilizers through their health plans.
“They’re bouncing in and out of doctors’ offices,” Hamborg said. “The biggest surprise to me is how much these people are using the healthcare system and they’re not getting any better.”
MOBE works with high utilizer beneficiaries who are covered under their employer’s insurance. These commercial plan members represent 5%...