Becker's Healthcare October 30, 2019
The health system revenue cycle process is in need of a makeover as patients take more responsibility for their bills, and healthcare moves toward a value-based system.
Hospitals and health systems across the country are looking for ways to further digitize and personalize the revenue cycle, mimicking other industries with high consumer satisfaction.
At the Becker’s Hospital Review 5th Annual Health IT + Revenue Cycle Conference in Chicago, three panelists discussed the biggest revenue cycle challenges and opportunities in their organizations. The panel, held on Oct. 11, was titled “Top Revenue Cycle Issues Today” and included Patrick McDermott, senior advisor of revenue cycle strategic services at Velocity Made Good Healthcare Consulting; Michele Tynes Napier, chief revenue officer of Orlando Health,...