Fortune July 6, 2021
Last spring, as the pandemic kept many Americans at home, the use of telemedicine began to spike dramatically. Doctors quickly pivoted to video calls and virtual diagnoses, while journalists tracked the surge and observed that telemedicine “promises to be transformative.” Some estimated that in the future, up to one-quarter of all health care services could be provided remotely.
The bottom line: Given the opportunity, the overwhelming majority of patients are...