Forbes September 11, 2019
Hailed as the “queen of the internet,” every year Mary Meeker releases a annual report illuminating digital trends — a canonical read for Silicon Valley insiders. This year’s 333-slide presentation surveys e-commerce, education, immigration, health care and the continued rise of China.
With all that information, it’s easy to miss a key insight for companies — something that has already caused a critical shift in competitive advantage and will dictate business winners and losers for decades to come.
Human-Generated Data
Historically, winning businesses used human-generated data to gain a critical advantage over competitors.
From the 1890s to the 1950s, IBM depended on the interaction among sales, engineers and customers for the product innovation that drove their skyrocketing revenues. In the...