Healthcare IT News July 12, 2022
“As healthcare providers continue to navigate and find ways to improve the telehealth experience, we have to be intentional about bringing all voices to the table,” one expert says.
Health inequity is the result of the behavior of people. It is not the result of anything natural. It involves structural inequalities in the delivery of care – inequalities that are avoidable.
Trying to correct health inequity is part of the job for Toni Land, head of clinical healthcare experience at Medallia, a patient and customer experience management company.
“Prioritizing health equity is key to the future of healthcare, because there is a significant opportunity for healthcare providers to improve and dismantle inequalities and help people be their best selves,” Land...
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