HealthLeaders Media February 1, 2023
Amanda Norris

The AVP of revenue cycle management at Geisinger Health System discusses the necessity of the IT department when automating in the revenue cycle.

Most revenue cycle leaders have started implementing automation in one sector or another of their department, but while automation may seem like a simple fix, collaboration is usually needed with teams beyond the revenue cycle.

More leaders are bringing in their IT teams to help streamline their revenue cycle automation, and as Christy Pehanich, AVP of revenue cycle management at Geisinger Health System, says, collaborating with IT and merging skill sets is a necessity in optimizing revenue cycle automation.

HealthLeaders: What do you see for the future of automation related to revenue cycle and IT?

Pehanich: I...

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Topics: Health IT, Health System / Hospital, Interview / Q&A, Provider, RCM (Revenue Cycle Mgmt), Technology, Trends
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