The digital workplace of 2027 will be human-centric

To be successful, organizations will need digital savviness and human-centered skills, Gartner analysts said during Gartner’s Digital Workplace Summit Tuesday.

The future of work will require a human-centric digital employee experience, because digital is becoming a bigger part of our work and home lives than ever, Gartner analysts said during a keynote address at Gartner’s Digital Workplace Summit Tuesday.

Seventy percent of CIOs expect the same or more employees will be working from home in the future, and now is the time to invest in “state-of-the-art digital experiences to connect people to one another and to the organizational culture,’’ said Tori Paulman, senior director analyst at Gartner.

Paulman added that IT is no longer solely responsible for...