Managed Healthcare Executive November 17, 2019
Responding to health plan requests to verify and update directory information is a significant administrative burden on providers and may be undermining the accuracy of directories.
In fact, providers spend $2.76 billion each year on provider directory maintenance, a new survey by CAQH found.
Directory maintenance costs the typical provider practice $998 per month and requires one full staff day per week. CAQH recently surveyed 1,240 physician practices and released “The Hidden Causes of Inaccurate Provider Directories.”
Nationwide, responding to health plan requests to update and verify directory information costs practices $2.76 billion each year. Streamlining this process through a single platform could reduce the administrative burden by 39.6%, and reduce the cost to practices nationwide by $1.1...
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