MedCity News May 5, 2020
Sean Winter

There will come a time where HIPAA compliance relaxations related to Covid-19 will end and so it is important that health systems architect their SMS and mobile communication strategies for the long term.

The onset of Covid-19 has dramatically reshaped life as we know it. This is especially true in healthcare, where health systems and clinicians are treating unprecedented numbers of patients. The palpable stress caused by the uncertainty of a patient’s well-being coupled with daily media updates surrounding Covid-19’s devastating impact is accelerating the need for fast and reliable communication between caregivers and patients’ families.

Traditionally, meeting the public’s demand for faster and more instant forms of communication has proved a slow process in the healthcare industry. With today’s...

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