HealthIT Answers December 9, 2019
By Bennett Lauber, Chief Experience Officer, The Usability People
Twitter: @UsabilityPeople
In November, 2019 the AMA calls EHR fixes a ‘national imperative’ after doctors give ‘F’ for usability
The capacity of the human brain to process information has remained not changed—even as the number of types of users for software-based Internet connected devices has increased at an exponential rate. The field of psychology, especially cognitive psychology has, among other things, focused on understanding the processes by which we store information, make decisions, and communicate with others.
We can solve the EHR Usability problem with science! Understanding and applying the research and theories of cognitive psychology can help information architects working in Health IT to create better user experiences!
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