Visual Capitalist July 12, 2018
Disruptive technologies are advancing healthcare at an extraordinary pace.
By 2020, there will be 50 billion devices connected to the internet, and many of these devices will be tracking the health data of individuals. This will empower consumers in an exciting way, but it will also fundamentally shift how healthcare companies work and interact with their customers.
Today’s infographic comes to us from Publicis Health and it is the introduction to a seven-part series about the future of healthcare, and how companies will have to adapt to stay relevant.
THE CHANGING CUSTOMER
The smartphone boom has changed the consumer experience in practically every industry, and it is now cascading into the healthcare market:
Commoditized
76% of consumers expect pharma/healthcare providers...
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