CNBC March 18, 2020
Christina Farr

Key Points

– Telemedicine is surging, but there’s a complex patchwork of state and federal laws governing the business.

– While the rules are starting to get relaxed, the changes are confusing to many in the industry. 

– “There’s massive information asymmetry in a crisis,” said Lisa Bari, a health-tech policy consultant.

As part of its effort to extend health services to seniors, the Trump administration announced a major expansion of telemedicine options, allowing Americans enrolled in Medicare to talk to a doctor by phone or video chat for no additional cost. 

States including Massachusetts and Florida have also expanded telehealth coverage amid the COVID-19 crisis to make it easier for doctors and patients to connect online and to ensure...