HealthTech January 21, 2021
Melissa Delaney

Organizations improve rural access to healthcare thanks to telemedicine spikes during the pandemic.

In March 2020, Dr. David Rich planned to use some vacation time to tackle a few projects around the house, but he didn’t get far. Midway through the month, with the coronavirus spreading rapidly throughout the U.S., the federal government declared a national emergency. Within a week, organizations across industries were closing their doors.

“We realized we needed to come up with alternatives,” says Dr. David Rich, chief medical information officer at West Virginia University Health System.

WVU Medicine had a fledgling direct-to-consumer telehealth program offering services to employees and some post-surgical patients. “Due to reimbursement issues, I don’t think we could call them much more than...

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Topics: Digital Health, Health IT, Health System / Hospital, Patient / Consumer, Provider, Technology, Telehealth
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