Healthcare IT News June 21, 2022
And it dramatically improved the patient experience: In one case, the physician group dropped a patient’s ER visits from nearly twice a month to zero.
In 2018, Scottsdale Physician Group in Scottsdale, Arizona, saw a need that simply was not being met.
THE PROBLEM
Some patients were not getting the medical care they needed, when they needed, because of a variety of issues. These patients could be bed-bound, homebound, have little to no support structure, have an inability to access transportation to medical appointments, have infirmities, have high fall risks or more.
These patients were getting care, but unfortunately the care they received was in high-cost environments such as hospitals – and discharged to post-acute facilities. In other words, because...
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