Medical Economics January 26, 2022
Jeffrey Bendix, Senior Editor

Americans want the technology available, but most prefer in-person visits.

Telehealth use, including video visits, spiked at the start of the COVID-19 pandemic, as both doctors and patients sought to minimize in-person contact. But a new survey finds that Americans are of two minds about video visits for non-emergency health care after the pandemic ends: they don’t mind using them, but given the choice, most would still prefer in-person visits, even if they have to pay more out-of-pocket than for a video visit.

Researchers asked 2,080 people to rate their willingness to use video visits in the future on a scale of one (unwilling) to five (very willing) if out-of-pocket costs were not a factor. More than 61% rated their...

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Topics: Digital Health, Health IT, Healthcare System, Patient / Consumer, Provider, Public Health / COVID, Survey / Study, Technology, Telehealth, Trends
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