Medscape April 2, 2019
Ken Terry

The use of alternative places of health service, such as telehealth, retail clinics, urgent care clinics, and emergency rooms, has grown rapidly over the past decade, a new report from the independent, nonprofit research firm FAIR Health shows.

But a very low percentage of the care delivered in the US healthcare system is provided in these venues, according to FAIR Health’s analysis of the largest private claims database in the country.

From 2016 to 2017, for example, the number of telehealth claim lines grew by a dramatic 53%, but represented only 0.11% of all medical claim lines. (Claim lines are individual services within a claim.)

The utilization of urgent care centers (UCCs) jumped 14% in 2017, but only 1.2% of all claim...