Manatt Health May 31, 2023
Background
The use of telehealth increased exponentially in 2020 and 2021 as health care providers and patients responded to the COVID-19 pandemic. The Government Accountability Office (GAO) estimated that the use of telehealth services by Medicaid enrollees increased 15-fold from March 2020 to February 2022.1 This increasing utilization was spurred in part by Medicaid agencies adjusting policies and reimbursement to expand the array of services that could be delivered via telehealth.
As Medicaid agencies look to the future, many are analyzing telehealth utilization, quality and expenditures to evaluate whether and how to expand telehealth policies permanently.2 In addition to state activity, the federal government continues to evolve telehealth policy. For a comprehensive list of federal and state developments in telehealth...