AJMC December 1, 2020
Robin Gelburd, JD

COVID-19 created a striking rise in telehealth services over the past year, as seen in claims tracked by FAIR Health.

Telehealth claim lines increased 2980% nationally from September 2019 to September 2020, rising from 0.16% of medical claim lines in September 2019 to 5.07% in September 2020, according to new data from FAIR Health’s Monthly Telehealth Regional Tracker (Figure 1).

FIGURE 1. Monthly Telehealth Regional Tracker, September 2020, United States

However, from month to month, the telehealth share of medical claim lines fell 16.5% nationally from 6.07% in August 2020 to 5.07 percent in September 2020. The data represent the privately insured population, excluding Medicare and Medicaid.

Trends in the 4 US census regions (Midwest, Northeast, South and...

Topics: Digital Health, Health IT, Healthcare System, Patient / Consumer, Provider, Public Health, Survey / Study, Technology, Telehealth, Trends
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