Tailoring Complex Care to Patients’ Needs: Myths, Realities, and Best Next Steps

AJMC September 27, 2021
Brent C. Williams, MD, MPH, A. Mark Fendrick, MD

The authors of this editorial highlight some of the myths surrounding complex care management, identify areas where research could be most informative, and recommend best next steps in developing effective and efficient complex care management programs.

Am J Manag Care. 2022;28(2):In Press

The term “complex care management” encompasses a wide range of health care services with some common themes. Individuals are enrolled for intense follow-up and care management by a provider or a team of providers over varying periods of time. The roots of complex care management trace to the 19th century, and increasingly sophisticated models have been proposed for decades. Investment in and growth of complex care has exploded in the United States since the early 2000s, driven mainly...

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