mHealth Intelligence March 24, 2021
Hannah Nelson

Social determinants of health contributed to telehealth care access disparities among privately insured members at the beginning of COVID-19.

Telehealth compensated for much of the care delivery gap brought on by COVID-19, however social determinants of health effected utilization rates significantly, according to a study published in JAMA Network Open that raises concern for care access disparities.

From March to June of 2019, telehealth claims made up less than 0.3 percent of total outpatient consults. One year and a pandemic later, telehealth claims made up a quarter (24 percent) of privately insured outpatient consults, based on claims data for more than 36.6 million working-age, privately insured members who were continuously enrolled from March through June of 2020.

Overall, the researchers...

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Topics: Digital Health, Equity/SDOH, Health IT, Healthcare System, Insurance, Patient / Consumer, Provider, Public Health / COVID, Survey / Study, Technology, Telehealth, Trends
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