Knowledge@Wharton November 30, 2021
As the COVID-19 pandemic continues, there’s a lot of confusing information about what it’s doing to the job market. Companies are still trying to figure out work-from-home policies, some industries are contracting, others are scrambling to fill positions, and everyone is talking about the Great Resignation.
Wharton management professor Peter Cappelli separates fact from fiction in a new report titled “Let’s Stop Guessing: Here’s What’s Truly Changing About Work.” Cappelli partnered with the employment website Indeed to analyze survey data that it collected on the attitudes and behaviors of American workers, and he found one thing to be clear: The pandemic has rewired worker preferences, so now is the time for employers to rethink what they are offering.
Cappelli, who...