Becker's Healthcare February 11, 2019
Customer relationship management firm Salesforce integrated new social determinants of health features to its Salesforce Health Cloud, a patient and member relationship platform for health systems.
Four notes:
1. Salesforce Health Cloud now includes information on patients’ transportation options, housing status and care network in profiles that healthcare providers can access directly within the cloud.
2. Another service, Field Service Lightning for Health Cloud, is designed to help connect home healthcare organizations’ workforces by bringing provider teams together on a single platform.
3. The Field Service...