McKinsey August 11, 2020
Steve Collis reflects on the resilience of medical supply chains, remote leadership during a crisis, and the importance of purpose as a unifying force.
Steve Collis is acutely aware of the critical role his company plays during a pandemic such as COVID-19. AmerisourceBergen is responsible for the smooth delivery of drugs, medical equipment, and other healthcare supplies to more than 100,000 providers across North America. “If hospitals aren’t receiving their medications,” said Collis, “then they won’t be able to do their jobs effectively.” The company plays its role on a massive scale—with $180 billion in revenue last year, it ranks tenth in the Fortune 500—and also quite locally, through its sponsorship of Good Neighbor Pharmacy, a cooperative network of nearly...
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