VentureBeat September 27, 2021
A new report from Omdia, a global technology research firm, sheds light on how robotic process automation (RPA) and intelligent automation (IA) are gathering increasing momentum in the enterprise technology marketplace.
In the report, “Fundamentals of RPA and Intelligent Automation — 2021,” Omdia defines RPA and IA in the following manner. RPA is where software “bots” mimic humans performing rules-based tasks to improve process efficiencies, quality, and, ultimately, the accuracy of process outcomes. IA incorporates AI technologies such as machine learning and natural language processing (NLP), along with automation solutions such as RPA, to process unstructured data, provide prescriptive analytics, and automate tasks and processes that involve contextual awareness, decision-making, or judgment.
Through an email interview, Cassandra Mooshian, senior analyst...
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