Medical Xpress November 4, 2024
Remote medical interpreting (RMI) may be hindering health care communication rather than helping it, according to a new study from the University of Surrey.
As the health care sector leaned heavily on technology during the COVID-19 pandemic, interpreters reported mixed experiences that raised serious questions about the effectiveness of remote communication platforms in critical medical settings.
The study, led by Surrey’s Dr. Wei Zhang alongside Dr. Elena Davitti and Professor Sabine Braun and published in Perspectives, surveyed 47 professional interpreters with experience in remote interpreting across various health care contexts.
This research found that while remote interpreting technologies like telephone and video interpreting are widely adopted, they may affect the quality of communication between health care providers and patients. Many...
Today's Sponsors
Today's Sponsor