Healthcare Economist September 27, 2021
Jason Shafrin

Previously, I wrote about how the US healthcare system imposes $90 billion of costs on physicians related to drug utilization management. According to a study by Kyle and Frakt (2021), the U.S. healthcare system also imposes a significant burden on patients as well. The authors use the 2019 Health Reform Monitoring Survey (HRMS) to answer this question. Administrative burden is measured as having to complete one of the following tasks in the past 12 months: scheduling, obtaining information, prior authorizations, resolving billing issues, and resolving premium problem.

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Topics: Patient / Consumer, Survey / Study, Trends
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