Fierce Healthcare January 21, 2019
MedStar Health Vice President for Quality and Safety David Mayer also recently took on the role of CEO for the Patient Safety Movement Foundation.
Hospitals and physicians’ offices are supposed to be places that heal.
But for more than 200,000 people in the U.S. every year, they are also the cause of preventable patient deaths.
And in too many cases, providers don’t communicate about their mistakes with patients or their families very well, a problem that David Mayer, M.D., executive director of MedStar Health’s Institute for Quality and Safety, has sought to change. A decade ago, he helped develop the Communication and Optimal Resolution, or CANDOR, Toolkit with the Agency for Healthcare Research and Quality. It’s a tool to...