Healthcare IT News May 13, 2022
Bill Siwicki

An expert offers perspective on what hospitals and health systems should be doing to hold their own against competitors such as Amazon, CVS, Walgreens and Walmart.

In recent years, the retail industry has been colliding with the healthcare industry. Some call it the retail revolution.

This revolution has been characterized by the rapid advance of large retailers into and across healthcare delivery and technology. Driven in large part by healthcare’s move toward consumerism and patient experience, the revolution also is powered by technology innovation – as well as how providers and patients have been responding to the pandemic.

Laura Kreofsky is vice president of strategy at Pivot Point Consulting, a healthcare advisory company that works with provider organizations. She has...

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Topics: Digital Health, Health System / Hospital, Interview / Q&A, Provider, Retailer, Technology, Trends
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