Healthcare IT News July 26, 2021

With help from $1.9 million in FCC telemedicine funding, it has monitored more than 18,000 patients since March 2020 while driving a Net Promoter Score greater than 70.

Providence St. Joseph Health Consortium, based in Renton, Washington, had a problem: maintaining access for its patients and needing to find creative ways to expand hospital and clinician capacity through virtual means versus traditional brick-and-mortar solutions.

THE PROBLEM

Capacity is a long-standing problem for healthcare leaders as demands for services are much more dynamic than the static nature of physical infrastructure. The pandemic exacerbated this longtime issue.

“In some care settings¬†we experienced a surge in patient demand for care, while in others we experienced drops in service demand as people avoided healthcare altogether...

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Topics: Digital Health, Health IT, Health System / Hospital, Provider, Technology, Telehealth
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