Primary Care Leaders Want Clearer Telehealth Triage Guidelines Post-PHE

mHealth Intelligence May 23, 2023
By Anuja Vaidya

Virtual interviews with 25 primary care practice leaders revealed a need for solidified guidelines surrounding telehealth visit triage following the public health emergency.

Interviews with primary care practice leaders in Florida and New York revealed numerous challenges to telehealth implementation, including a need for more explicit telehealth visit triage guidelines following the COVID-19 public health emergency.

A new study published in the Annals of Family Medicine sought to provide insights into PCPs’ experiences and perspectives regarding telehealth implementation and its evolution since March 2020. Conducted by researchers at the Icahn School of Medicine at Mount Sinai in New York City, the study reports the results of virtual interviews with primary care practice leaders from two health systems in New York...

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