Preparing for the Next Phase of Telehealth: What physician practices need to consider

Physicians Practice October 4, 2021
Beth Socoski

Patient preferences and needs have changed, and physician practices will need to level up their virtual care offerings to accommodate them.

Telehealth became a lifeline for patients and physician practices in 2020, and helped more than 9 million Medicare beneficiaries receive much-needed care during the early months of the pandemic.

As a result, 65% of patients said they will continue to use telehealth post-pandemic, according to one survey. That’s a significant number and a reflection of rapidly evolving consumer sentiment around virtual care, considering more than 8 in 10 patients polled had not previously tried this model. And notably, research also points to high satisfaction for patients using telehealth across certain specialties.

But while patients are continuing to use telehealth...

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