HealthsystemCIO.com May 20, 2020
Kate Gamble

EHR satisfaction and burnout are some of the top concerns of healthcare organizations, as both greatly impact the user experience and productivity. So naturally, if there’s a way to predict and detect potential issues, people need to know about it.

KLAS’ Arch Collaborative team recently published a report examining what the data from Epic’s Signal can tell us about EHR satisfaction and burnout. The Signal tool can be leveraged by Epic organizations to gain access to user-level Physician Efficiency Profile data, “including in-depth data on how physicians use In Basket, orders, notes, and clinical review.” But many organizations have also asked KLAS about what Signal’s data can do in terms of predicting end users’ experiences.

In short, the Signal tool’s...

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