DBusiness August 5, 2020
Recent trends are showing that pharmacies are playing a much more central role in the nation’s health care, according to the 2020 U.S. Pharmacy Study released today by J.D. Power in Troy.
Pharmacist consultation kiosks, exam rooms, and walk-in vaccination sites are part of a concerted effort by the nation’s major pharmacy chains to become the center of gravity for consumer health care, says J.D. Power.
In addition, the pharmacy expansion into primary care is driving significant increases in both satisfaction and consumer spending.
“When you look at the major pharmacy business trends of the past couple of years — CVS acquiring Aetna, Walgreens partnering with Humana, and Walmart moving into health insurance — it’s clear that...
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