Health Payer Intelligence October 13, 2020
Kelsey Waddill

As businesses and health centers slowly reopen, these payers are finding ways to provide social determinants support both through virtual technology and in-person services.

When Blue Shield Promise and LA Care shut down their in-person community resource centers in March 2020, they leveraged virtual platforms to connect members with social determinants of health resources. Now that the centers can open, the payers are navigating the challenges of reopening as well as exploring ways to integrate virtual and in-person community support.

The connection between Blue Shield Promise and LA Care started several years ago when Blue Shield Promise began managing coverage for LA Care’s MediCal members. However, in 2019 it evolved into a more substantial partnership.

In December of that year,...

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Topics: Digital Health, Equity/SDOH, Health IT, Healthcare System, Insurance, Patient / Consumer, Payer, Provider, Technology, Telehealth
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