HealthLeaders Media December 6, 2018
Leaders of healthcare payer organizations anticipate revenues to rise next year, but many are not prepared for the change.
KEY TAKEAWAYS
More than half of executives responded that they expect more than 5% revenue growth in 2019.
Top priorities to fuel growth next year are customer experience, data and analytics, organic growth, and operational efficiency.
Top obstacles preventing future growth are insufficient human bandwidth and resources, a lack of a solid business strategy, and inadequate knowledge/skills.
A majority of healthcare payer leaders expect substantial revenue growth next year, though some remain unprepared for change, according to a new industry survey.
More than 80% of payer organization executives anticipate revenue growth in 2019, according...