Patients Want to Continue to Use Virtual Care Even After the Pandemic Ends, Accenture Survey Finds

Nine out of 10 reported the quality of care was as good or better than before

NEW YORK; – Patients have embraced virtual care and communications at very high rates as a result of COVID-19 and nine out of 10 reported the quality of care was as good or better than before, according to findings of an Accenture (NYSE: ACN) survey of 2,700 oncology, cardiology, or immunology patients globally.

Sixty percent said that based on their experience during the pandemic, they want to use technology more for communicating with healthcare providers and managing their conditions in the future.

The survey was conducted...

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