PEW October 9, 2018
Focus groups capture views on strategies for improvement
Overview
The transition from paper to digital health records has transformed care delivery, but challenges persist with interoperability—the exchange of electronic data among different systems. One of the central problems is inadequate patient matching; that is, the ability to accurately link an individual’s electronic health records (EHRs) from multiple doctors’ offices or hospitals within or across health systems.
The current matching process relies largely on demographic data, such as names and dates of birth, but it does not sufficiently account for similarities among patients and data entry errors. These challenges can lead to the creation of multiple records for the same patient within a health system, failure to correctly merge records held...