Patients want better communication, care coordination, survey shows

Dive Brief:

• A report from health insurance giant Aetna found that patients want communicative doctors who offer convenient appointments and that they put a high value on privacy and data security.
• The study of 1,000 people also found that women are less likely to take their doctors’ recommendations or tell them about their lifestyle habits.
• A physician survey of 400 doctors divided evenly between primary care and specialties also featured in the report. That poll found 54% of physicians said mental health counselors are very important, but only 7% said they have excellent access to that community resource.

The findings put further weight behind the idea that providers need...

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