MobiHealth News October 11, 2018
High deductibles and increased engagement are changing what patients expect out of their insurer and provider.
As consumers become more involved in their healthcare, payers and providers alike are being forced to think about the industry differently. But this could give new insurers the opportunity to start looking at the consumer space, Bob Sheehy, CEO of Bright Health, said at Digital Health Innovation Summit in Boston today.
“The thing about healthcare is often times we’ve forgotten about the consumer,” Sheey said. “Health systems think about the patients. A patient really isn’t a consumer — the patient is more dependent upon someone else making decision for him or her. Most insurance companies think about the employer. So the consumer is...
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