Healthcare IT News July 13, 2020
A recent survey found that three-quarters of patients said they were very or completely satisfied with the virtual care they’d received, but many left the visit without understanding the next steps.
Three-quarters of patients who obtained healthcare virtually during the pandemic said they want it to be a standard part of care in the future. The result lends weight to the ongoing conversation around telehealth.
A Kyruus survey of 1,000 patients found that more than 75% said they were very or completely satisfied with the virtual care they’d received, and 96% said it was somewhat, very or extremely easy to arrange a visit.
However, a majority also said they left the visit without knowing what the next steps were...
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